Information about order processing, shipping, delivery and receiving your products from SARAS AUTO TECH.
At SARAS AUTO TECH, we aim to provide customers with clear information about the delivery of automotive diagnostic scanners, OBD2 tools, truck diagnostic equipment and related products.
Orders are reviewed after they are received. Processing depends on payment confirmation, product availability and any information required to fulfil the order.
Standard processing time: [INSERT CONFIRMED PROCESSING TIME].
We offer shipping to eligible delivery locations within [CONFIRMED SHIPPING REGIONS]. Delivery availability may depend on the product, destination and courier service.
Estimated delivery times vary according to product availability, shipping destination and courier operations.
Estimated delivery period: [INSERT CONFIRMED DELIVERY ESTIMATE].
Delivery estimates are not guaranteed arrival dates. Customers will be informed of significant delays when information is available.
Applicable shipping charges will be displayed during checkout or communicated before an order is confirmed.
Any additional delivery charges requiring customer approval will be communicated before they are collected.
Where courier tracking is available, tracking details will be shared after dispatch. Tracking updates depend on the courier provider.
Diagnostic equipment is prepared for dispatch using packaging appropriate to the product. Customers should inspect the outer package when receiving their order.
If you receive a visibly damaged package, incorrect product or an item with missing components, please contact SARAS AUTO TECH promptly with your order number, photographs and a description of the issue.
We will review the information and advise on the appropriate next steps in accordance with applicable law and our return policy.
Customers should provide an accurate name, delivery address, postal code and contact number. If an address correction is needed, please contact us as soon as possible.
Address changes may not be possible after the shipment has been handed to the courier.
Deliveries may be affected by courier disruptions, severe weather, public holidays, transport restrictions or other circumstances beyond normal operational control.
Please contact us if your order has not arrived within the communicated delivery period.
For questions about an order, dispatch, tracking or delivery, please contact SARAS AUTO TECH through our official Contact Us page.
Contact our team for shipping and delivery-related assistance.